Privacy Policy

1. Information We Collect

Account Information

• Name, email, phone number
• Profile photo
• Account type (customer/provider)

Service Information

• Booking details and history
• Service locations
• Messages and communications
• Reviews and ratings

Payment Information

• Payment methods (encrypted)
• Transaction history
• Billing addresses

2. How We Use Your Information

• Facilitate bookings and services
• Process payments
• Send notifications and updates
• Improve platform features
• Prevent fraud and abuse
• Comply with legal obligations
• Customer support

3. Information Sharing

We share information with:

• Service Providers: Share customer details for bookings
• Customers: Share provider profiles and ratings
• Payment Processors: Stripe, PayPal for transactions
• Service Providers: Firebase, Google Cloud for hosting
• Legal Authorities: When required by law

We do NOT sell your personal information to third parties.

4. Data Security

We protect your data using:

• Encryption (HTTPS/SSL)
• Secure Firebase authentication
• PCI-compliant payment processing
• Regular security audits
• Access controls and monitoring

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of marketing emails
• Restrict data processing

6. Cookies and Tracking

We use cookies for:

• Authentication and security
• Preferences and settings
• Analytics and performance
• Advertising (with consent)

You can control cookies through browser settings.

7. Data Retention

We retain data:

• Account data: Until account deletion
• Booking history: 7 years for legal compliance
• Messages: 2 years after last activity
• Payment records: As required by law

8. Children's Privacy

Taskaroo is not intended for users under 18. We do not knowingly collect information from children.

9. International Data Transfers

Your data may be processed in countries where our service providers operate. We ensure appropriate safeguards are in place.

10. Changes to Privacy Policy

We may update this policy. Significant changes will be notified via email or platform notification.

11. Contact Us

For privacy questions or requests:

• Email: privacy@taskaroo.com
• Support: support@taskaroo.com