Frequently Asked Questions
What services does Taskaroos provide?
Taskaroos offers a wide range of professional home services at your doorstep. Our services include home cleaning, appliance repair, plumbing services, electrician services, carpentry, home painting, pest control, handyman services, moving services, and home improvement solutions.
Our platform connects customers with verified and experienced service professionals who deliver reliable and high-quality services.
How can I book home services with Taskaroos?
Booking home services with Taskaroos is simple and convenient:
- Visit the Taskaroos website or open our mobile app.
- Select the service you need.
- Choose your preferred date and time.
- Provide your contact details and address.
- Confirm the booking.
Once confirmed, a trained service professional will visit your home at the scheduled time.
Are Taskaroos service professionals verified and trained?
Yes. We ensure that all service professionals are verified, experienced, and trained before they join our platform.
Our onboarding includes background verification, skill evaluation, and quality checks. We monitor service quality through customer feedback and performance reviews.
What areas do you provide home services in?
Taskaroos aims to provide reliable home services across multiple cities and regions. Coverage is continuously expanding as we onboard more professionals.
Check availability in your area when booking on our website or app.
How much do home services cost?
Cost depends on the type of service, complexity, and materials required. We provide transparent pricing so you know the estimated cost before confirming a booking.
There are no hidden charges. Technicians may provide a final price after inspection when needed.
What types of home cleaning services do you offer?
Our cleaning services include:
- Full home deep cleaning
- Kitchen cleaning and degreasing
- Bathroom cleaning and sanitization
- Sofa and carpet cleaning
- Mattress cleaning
- Move-in and move-out cleaning
Do you offer emergency repair services?
Yes. Some issues such as electrical faults, plumbing leaks, or appliance breakdowns need immediate attention.
We aim to connect you quickly with nearby professionals who can resolve the issue efficiently.
Are the tools and materials included in the service?
Most professionals bring their own tools and basic equipment. Some jobs such as painting or installations may need additional materials.
If materials are needed, the technician will inform you about requirements and estimated costs before proceeding.
How do I make payment for the service?
We offer secure and flexible payment options, including:
- Online payment methods
- Digital wallets
- Bank transfer
- Cash payment (where applicable)
What if I am not satisfied with the service?
Customer satisfaction is our priority. Contact support to report an issue.
We will review your request and work toward resolution, which may include re-inspection or additional support.
Can I reschedule or cancel a booking?
Yes. You can reschedule or cancel any upcoming booking from your dashboard on the website or app, or by contacting support.
Rescheduling keeps the same price and duration — you just pick a new date and time, and we re-check the professional's availability. We recommend informing us in advance so the professional can adjust their schedule.
How do refunds and cancellation charges work?
The amount you get back depends on when you cancel:
- Within 60 minutes of placing the booking — you receive a full refund. The platform service fee and any cancellation charge are waived.
- After 60 minutes — the platform service fee becomes non-refundable, and a cancellation charge (a percentage of the service price) may apply depending on how close the appointment is. Any taxes you paid are always refunded.
- If Taskaroos or the professional cancels, you always receive a full refund.
The exact refund — and anything that is non-refundable — is always shown on the cancellation screen before you confirm, so there are no surprises. Refunds are completed within 7 working days.
Why should I choose Taskaroos for home services?
Customers choose Taskaroos for:
- Verified and trained professionals
- Convenient online booking
- Transparent pricing
- Reliable doorstep services
- High-quality workmanship
- Responsive customer support